Xbox Support Projects
A curated selection of projects and initiatives developed within the Xbox Support ecosystem—spanning console tools, desktop applications, and game-related support systems.
Xbox Tools & Systems
Innovative platforms and systems powering the Xbox support experience, from AI-driven solutions to data analytics and content management tools.
Copilot Playground
AI-driven support prompt chains for gaming help, localization, and content enhancement across 40+ languages.
View Project DetailsXbox Video Content
Collection of Xbox video content including showcases, training videos, and teasers.
View Project DetailsGrand Central 3.0
Custom-built data tool and Power BI pipeline for Xbox Support, designed from scratch using advanced Excel and Power Query methods.
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Xbox Support Site
Producer-led work managing support content across Xbox platforms with 32M+ users monthly.
View Project DetailsXbox Game Support Projects
Dedicated support experiences for Xbox first-party titles, providing players with seamless assistance and resources for their favorite games.
Casual Games Support
Led the support migration from Zendesk to Xbox Support for Microsoft's Casual Games portfolio, ensuring a seamless transition for users.
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Ninja Theory Help Center
Support content and help center for Ninja Theory's games, including Hellblade series and other titles.
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Gears of War
Producer role supporting the Gears of War series with game-specific help content and known issues tracking.
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South of Midnight
Support and resources for the South of Midnight game, including guides and features.
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Figma Fleet
Comprehensive Figma resources including design systems and UI kits for Xbox projects. Streamline your workflow with battle-tested templates and components.
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